Careers at Symbos
Join Symbos and be part of a team that's redefining excellence in business process outsourcing across Australia, New Zealand, and Fiji.
Bid Manager – Proposal & Pursuit
- 493903
- CBD, Melbourne CBD, VIC, Australia, 3000
- Full-time
Join Symbos and lead complex bids that help shape the future of customer experience and outsourcing services.
Reporting to the Head of Growth Enablement, you'll take ownership of end-to-end proposals across our contact centre, outsourcing and managed services solutions. We're looking for an experienced bid professional who understands the BPO environment, can work independently, and knows how to bring together stakeholders to deliver compelling, winning submissions.
In Your First 12 Months, You Will;
- Take ownership of end-to-end bids with minimal supervision.
- Partner with leaders to shape compelling and competitive customer solutions.
- Coordinate contributors across operations, technology, finance and commercial teams.
- Deliver high-quality submissions that are compliant, persuasive and on time.
- Improve bid processes, templates and reusable content libraries.
- Help grow Symbos by supporting strategic customer opportunities.
What You'll Bring;
- Experience managing complex bids, tenders or proposals independently.
- Experience within BPO, contact centres, outsourcing or managed services.
- Strong proposal writing and executive-level communication capability.
- Confidence influencing senior stakeholders without direct authority.
- Ability to balance commercial, operational and customer requirements.
- Strong attention to compliance, governance and submission quality.
- Ability to manage multiple competing priorities and deadlines.
What's In It For You;
- End-to-end ownership of meaningful bids across customer experience, outsourcing and managed services.
- Hybrid working model with 3 days per week in the office.
- Supportive, down-to-earth leadership and a collaborative team.
- A work culture thriving on growth and opportunity.
- Access to a range of people-centred benefits designed to support you both at work and beyond.
About Symbos;
Symbos is a growing, people-powered outsourcing services group with over 30 years of cross-industry experience, partnering with more than 250 clients across enterprise, government, and emerging sectors. Our team of 1,200+ professionals operate across Australia, New Zealand, Fiji, the Philippines, and South Africa, delivering meaningful outcomes across customer experience, managed services, and operational transformation.We operate with a unique ‘Glocal’ delivery model — locally led, regionally integrated — ensuring clients benefit from strong inmarket accountability and smart delivery models across regions. With a culture built on agility, collaboration and trust, Symbos is a place where technically outstanding, commercially minded people can do their best work.We are committed to building a diverse and inclusive workforce and encourage applications from people of all ages, nationalities, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disabilities and members of the LGBTQIA+ community.