Careers at Symbos

As a Strategic Growth Coordinator, you’ll play a key role in supporting our Head of Growth to deliver high-quality client proposals, strategic presentations, and tailored business solutions. Your work will directly influence new business acquisition and strengthen relationships with existing clients. This role combines research, proposal development, and cross-team collaboration to deliver professional outputs that help us stand out in a competitive market.

What You’ll Be Doing:

• Client Solutions Development: Create proposals, presentations, and solution documents that align with business goals and client needs.
• Insightful Research: Conduct market, industry, and client-specific research to inform strategies and strengthen proposals.
• Business Development Support: Assist with lead generation activities, maintain tracking documentation, and manage a case study library.
• Collaboration and Delivery: Partner with internal teams to gather inputs, manage timelines, and deliver client-ready outputs under tight deadlines.
• Standards and Quality: Ensure all client-facing documents are accurate, professional, and strategically aligned.

What You’ll Bring to the Table:

• Strategic Mindset: Ability to translate research into actionable insights and creative solutions.
• Strong Document Skills: Proficiency in Microsoft Office Suite, with an eye for professional design and structure.
• Business Development Experience: 3+ years in proposals, client solutions, or related business development roles.
• Communication Excellence: Strong written and verbal communication with a collaborative approach.
• Organisational Strengths: Ability to juggle multiple priorities and meet deadlines in a fast-paced environment.

Why You’ll Love This Role:

• Impactful Work: Your contributions will directly support business growth and client success.
• Variety and Challenge: A role that blends research, design, and collaboration across multiple business units.
• Professional Growth: Opportunities to broaden your skills in client solutions, business development, and strategic coordination.
• Collaborative Culture: Join a team that values accuracy, accountability, and innovation.

Ready to Join Us?

If you’re ready to bring your strategic thinking, research skills, and proposal expertise to a role where your work drives real business outcomes, we’d love to hear from you!

What’s in it for you;

Working at Recoveriescorp, you will have access to employee discounts, income protection insurance, 24/7 EAP support, discounted health insurance + health and wellness initiatives, an annual unplugged day to support your wellbeing and cultural holiday swap to celebrate the days that mean the most to you.

To ensure your development you will have access to learning & development programs You may also have the opportunity to progress your career into support and leadership roles or other roles across the organisation that suit your desired career path.

About Us;

Symbos is a dynamic and fast-paced group of businesses, committed to delivering service excellence across contact centre operations, legal services, software solutions, and customer engagement. Our group includes key brands: Recoveriescorp, Symbos Connect, and Mason Black + Mendelsons Lawyers. With a strong focus on compliance, innovation, and collaboration, we deliver tailored solutions across a range of industries to meet our clients’ unique needs. We believe in the power of great people and are proud to work with talented professionals who drive our success.

We are committed to ensuring everyone is treated fairly and provided with inclusive and equal employment opportunities. We encourage applications from people of all ages, nationalities, abilities and cultures including Indigenous peoples, culturally diverse backgrounds, people with disabilities, and members of the LGBTQIA+ community. We understand that in order to achieve our mission, we must engage a workforce that represents the diverse communities and customers we support across Australia and New Zealand.

That’s why we are committed to ensuring everyone is treated fairly, with respect and provided with inclusive and equal employment opportunities. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples; people from culturally diverse backgrounds; people with disabilities and all members of the LGBTQIA+ community.

We are a 2025 Circle Back Initiative employer – we commit to responding to every applicant.