Careers at Symbos
Join Symbos and be part of a team that's redefining excellence in business process outsourcing across Australia, New Zealand, and Fiji.
Packaging Quality & Compliance Specialist
- 493749
- Manila, Metro Manila, Philippines
- Full-time
- Project
- Closing on: Sep 1 2026
At Symbos, we partner with growth-focused businesses to build and scale high-performing teams. We combine Australian-led delivery with global capability to support our clients across operations, technology and customer experience.
Our approach is people-first, grounded in trust, collaboration and meaningful outcomes. We work closely with our clients to understand their needs and deliver talent solutions that are practical, thoughtful and built for long-term success.
About the Role
We’re partnering with a global, sustainability-led packaging business to find a Packaging Quality & Compliance Specialist who will play a key role in ensuring product quality, safety and regulatory compliance across multiple international markets.
In this role, you’ll work closely with cross-functional teams and global suppliers to drive quality excellence from product development through to commercialisation and ongoing production. You’ll be hands-on in resolving quality challenges, strengthening supplier performance and ensuring compliance with evolving packaging standards and regulations.
This is a high-impact role suited for someone who enjoys problem-solving, collaboration and delivering outcomes that directly influence product performance and customer experience.
Key Responsibilities
Packaging Quality & Supplier Management
- Develop and maintain packaging quality standards and specifications
- Lead investigations into product defects and quality issues
- Monitor supplier performance through audits, KPIs and CAPA programmes
- Drive continuous improvement across supply and manufacturing partners
New Product Introduction & Commercialisation
- Support product development from concept through to launch
- Review specifications, materials and technical documentation
- Coordinate validation, testing and supplier qualification activities
- Assess risks associated with new materials, suppliers and product changes
Materials & Technical Evaluation
- Evaluate packaging materials including fibre-based, bioplastics, films and coatings
- Review technical documentation and material declarations
- Assess performance, functionality and compliance
- Support root cause investigations for material or packaging failures
Compliance & Regulatory
- Monitor and interpret regulations across food-contact and sustainable packaging
- Ensure compliance across ANZ, APAC, EU, UK and North America
- Manage certifications, declarations and supporting documentation
Root Cause & Continuous Improvement
- Lead investigations using structured problem-solving tools (8D, 5 Whys, FMEA)
- Analyse trends and implement systemic improvements
Quality Systems
- Support quality systems including ISO 9001, ISO 14001 and BRCGS Packaging
- Maintain documentation, specifications and change control processes
What You’ll Bring
Essential
- Experience in packaging quality assurance and defect management
- Strong root cause analysis and CAPA experience
- Supplier quality management and audit exposure
- Strong understanding of packaging specifications and quality standards
- Knowledge of material compliance and packaging regulations
Nice to Have
- Experience with new product introduction or product development
- Exposure to sustainable or compostable packaging
- Packaging testing and validation experience
- Manufacturing or production support background
Why Join
- Work on a global packaging portfolio with a strong sustainability focus
- Collaborate with cross-functional teams and international partners
- Play a key role in product quality, compliance and innovation
- Be part of a supportive, people-centred team environment