Careers at Symbos

Do you love sales, building relationships, and converting warm opportunities into revenue? This is your chance to take those strengths into a strategic, consultative Business Development role without cold calling, and with meaningful impact on real workforce solutions.

We’re growing our offshore Managed Services offering and looking for a driven Business Development Manager who loves talking to clients, diagnosing what they need, and shaping workforce solutions that Talent Acquisition will bring to life.

You'll be part of a business building something meaningful, with real scope to shape the future of our managed services offering.

What We Offer

• Full‑time, Monday to Friday role – no weekends
• Salary: $80k + Super + lucrative incentive (OTE $160K)
• Full training and ongoing development
• Supportive, collaborative and high‑energy culture
• Convenient office location near Westfield Knox with onsite parking
• Employee benefits

In this role, you will:

Manage a Daily Sales Pipeline

• Own a consistent flow of warm SME leads
• Follow up daily, update CRM, and keep momentum moving
• Provide daily pipeline updates to leadership

Build Trusted Client Relationships

• Run structured intro and discovery calls
• Understand client operations, challenges, and workforce gaps
• Liaise closely with Talent Acquisition and Operations to align solutions

Turn Discovery into Real Solutions

• Scope workforce needs to create role briefs and position descriptions that Talent Acquisition will use to source talent
• Develop tailored managed service solutions
• Prepare and present proposals
• Ensure solutions are commercially sound and operationally feasible

What success looks like

• A clean, accurate, constantly moving pipeline
• High conversion from warm lead to qualified opportunity
• Excellent client experiences from first contact to scoping
• Clear, accurate role briefs that Talent Acquisition can hire quickly and confidently
• Strong internal relationships with Talent Acquisition and Operations

What you’ll bring

• Sales or Business Development experience within Contact Centre or Agency Recruitment
• Strong discovery and questioning skills
• Proven success building rapport and fostering relationships
• Ability to write or refine Position Descriptions, briefs, or job scopes
• A love of solving client problems rather than just filling jobs

This role gives you all the relationship and consulting elements you love, without the cold sales grind.

This is a perfect stepping stone into:

• Solutions consulting
• Workforce design
• Client engagement
• Business development in a non-hard-sell environment

Ready for the next step?

Apply today or reach out to rebecca.egan@cpm-aus.com.au for more information.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

About Symbos

Symbos is a growing, people-powered outsourcing services group with over 30 years of cross-industry experience, partnering with more than 250 clients across enterprise, government, and emerging sectors. Our team of 1,200+ professionals operate across Australia, New Zealand, Fiji, the Philippines, and South Africa, delivering meaningful outcomes across customer experience, managed services, and operational transformation