Careers at Symbos

Join Symbos and be part of a team that's redefining excellence in business process outsourcing across Australia, New Zealand, and Fiji.

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Payroll Officer

  • 493614
  • Manila, Metro Manila, Philippines
  • Full-time
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We’re looking for an experienced Payroll / Compensation and Benefits Senior Officer to support our People and Culture function. This role is critical in ensuring accurate, compliant and timely payroll processing while delivering a reliable and employee‑friendly compensation and benefits experience.

You will manage end‑to‑end payroll operations, administer statutory and company benefits and serve as a trusted point of contact for employee C&B enquiries.

What you’ll be doing

  • Manage end‑to‑end payroll processing including data validation, payroll runs, adjustments and reporting
  • Ensure full compliance with Philippine statutory requirements including SSS, PhilHealth, Pag‑IBIG and BIR with timely submission and payment
  • Administer company benefits such as HMO, leave credits, allowances, reimbursements and other employee perks
  • Maintain accurate employee compensation and payroll records in HRIS or payroll systems
  • Process onboarding and offboarding payroll requirements including new hire setup, final pay and clearance coordination
  • Respond to employee enquiries related to salary, deductions, benefits and government contributions
  • Prepare payroll and compensation reports for audits, finance and management review
  • Support compensation benchmarking, annual salary increases and performance bonus administration
  • Ensure data privacy, confidentiality and accuracy across all payroll and C&B activities
  • Recommend process improvements, automation opportunities and policy updates

What we’re looking for

  • Bachelor’s degree in Human Resources, Accounting, Business Administration or a related field
  • At least 3–5 years’ experience in payroll and compensation and benefits administration
  • Strong working knowledge of Philippine labour laws and statutory requirements
  • Hands‑on experience with payroll or HRIS systems such as Sprout, DarwinBox, AscentHR or similar
  • High attention to detail with strong analytical and data accuracy skills
  • Clear and confident communicator with strong stakeholder management abilities
  • Proven ability to handle confidential and sensitive information with integrity

Tools and systems

  • Sprout
  • HRIS platforms such as Humanforce, HiBob or similar

Why join us

You’ll be part of a collaborative People and Culture team where accuracy, trust and continuous improvement matter. This role offers the opportunity to shape payroll and C&B processes, work closely with finance and leadership and contribute to a positive employee experience.

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