Careers at Symbos
Join Symbos and be part of a team that's redefining excellence in business process outsourcing across Australia, New Zealand, and Fiji.
Payroll Officer
- 493614
- Manila, Metro Manila, Philippines
- Full-time
We’re looking for an experienced Payroll / Compensation and Benefits Senior Officer to support our People and Culture function. This role is critical in ensuring accurate, compliant and timely payroll processing while delivering a reliable and employee‑friendly compensation and benefits experience.
You will manage end‑to‑end payroll operations, administer statutory and company benefits and serve as a trusted point of contact for employee C&B enquiries.
What you’ll be doing
- Manage end‑to‑end payroll processing including data validation, payroll runs, adjustments and reporting
- Ensure full compliance with Philippine statutory requirements including SSS, PhilHealth, Pag‑IBIG and BIR with timely submission and payment
- Administer company benefits such as HMO, leave credits, allowances, reimbursements and other employee perks
- Maintain accurate employee compensation and payroll records in HRIS or payroll systems
- Process onboarding and offboarding payroll requirements including new hire setup, final pay and clearance coordination
- Respond to employee enquiries related to salary, deductions, benefits and government contributions
- Prepare payroll and compensation reports for audits, finance and management review
- Support compensation benchmarking, annual salary increases and performance bonus administration
- Ensure data privacy, confidentiality and accuracy across all payroll and C&B activities
- Recommend process improvements, automation opportunities and policy updates
What we’re looking for
- Bachelor’s degree in Human Resources, Accounting, Business Administration or a related field
- At least 3–5 years’ experience in payroll and compensation and benefits administration
- Strong working knowledge of Philippine labour laws and statutory requirements
- Hands‑on experience with payroll or HRIS systems such as Sprout, DarwinBox, AscentHR or similar
- High attention to detail with strong analytical and data accuracy skills
- Clear and confident communicator with strong stakeholder management abilities
- Proven ability to handle confidential and sensitive information with integrity
Tools and systems
- Sprout
- HRIS platforms such as Humanforce, HiBob or similar
Why join us
You’ll be part of a collaborative People and Culture team where accuracy, trust and continuous improvement matter. This role offers the opportunity to shape payroll and C&B processes, work closely with finance and leadership and contribute to a positive employee experience.