Careers at Symbos
Join Symbos and be part of a team that's redefining excellence in business process outsourcing across Australia, New Zealand, and Fiji.
People & Culture - Technology & People Analytics Manager
- 493613
- Manila, Metro Manila, Philippines
- Project
We are seeking a highly capable P&C Technology & People Analytics Manager to lead the optimisation, embedding and strategic use of our P&C technology landscape, while lifting workforce data, analytics and reporting capability across the organisation.
This is a hands‑on role that blends systems expertise, workforce analytics and commercial insight. You will play a critical role in supporting new HR technology implementation, improving existing platforms, strengthening workforce insights and partnering closely with Finance, Payroll and IT.
Key responsibilities
P&C technology implementation and optimisation
- Support the implementation and integration of a new HRIS.
- Optimise existing P&C platforms to reduce administrative effort and improve user experience.
- Identify and deliver automation opportunities that streamline P&C processes.
- Drive adoption and embedding of new systems across P&C and the broader business.
- Conduct regular technology and process reviews to uplift reporting capability and data quality.
HRIS and systems integration
- Support integration across payroll, finance and identity management systems, including Azure AD.
- Enable reliable reporting through integration with Power BI and related analytics tools.
- Partner with IT to maintain clean data architecture, secure data exchange and strong governance.
- Improve onboarding, offboarding and employment change workflows through system triggers and integration enhancements.
People analytics, reporting and insights
- Strengthen workforce analytics capability through consistent metrics, dashboards and reporting.
- Provide insight to support reward, performance and workforce cost cycles.
- Build and maintain workforce models to support planning, forecasting and decision‑making.
- Translate data into clear, commercially relevant insights for senior leaders.
Stakeholder partnership
- Work closely with Finance, Payroll and IT to ensure aligned systems, accurate data and timely reporting.
- Support P&C leaders and business stakeholders with data‑driven insights.
- Act as a trusted advisor on P&C systems capability and workforce data interpretation.
About you
- Proven experience leading or supporting HRIS implementation and optimisation.
- Strong technical fluency across HR systems, data integrations and reporting tools.
- Demonstrated experience in workforce analytics, reporting and workforce cost modelling.
- Comfortable working hands‑on with systems, data and process improvement.
- Strong stakeholder management skills with the ability to translate technical concepts clearly.
- Commercially minded with a practical, outcome‑focused approach.
Why join us
- Opportunity to shape and embed modern P&C technology and analytics capability.
- High‑impact role with visibility across the organisation.
- Collaborative environment with strong partnership across P&C, Finance and IT.
- A role that combines strategy, systems and hands‑on delivery.