Careers at Symbos

Symbos is an Australian-founded business delivering customer experience, creative, and operational solutions at global scale. We partner with organisations to build connected, high performing teams that combine human insight with technology.
Our approach is grounded in operational excellence, continuous improvement, and a people-first culture. We focus on creating environments where teams can do meaningful work, grow their capability, and deliver consistent outcomes for clients.

About the Client

Our client is a well established organisation delivering mental health, wellbeing, and people safety services across Australia and New Zealand.
Their operations are supported by strong governance frameworks, with a focus on compliance, ethical practice, and maintaining regulatory standards across their workforce.

The Opportunity

We are partnering with our client to hire a Compliance Coordinator to support their People and Culture team.

This role is responsible for coordinating employee and contractor compliance, managing client approvals, and ensuring accurate and timely reporting. You will play a key role in helping the organisation meet its contractual, regulatory, and internal requirements through structured processes and strong attention to detail.

This is a coordination-focused role suited to someone who is highly organised, process driven, and confident managing compliance-related administration at pace.

What Sets This Role Apart

• Opportunity to work within a purpose led organisation in the wellbeing sector
• Exposure to both workforce compliance and client approval processes
• Strong focus on structure, accuracy, and process ownership
• High level of stakeholder coordination across internal teams and external bodies
• A role that combines compliance tracking, reporting, and process discipline

Key Responsibilities

Compliance Coordination

• Coordinate the monthly compliance cycle and ensure completion within required timeframes
• Verify employee and contractor compliance documentation and maintain accurate records
• Follow up outstanding requirements to maintain high levels of workforce compliance
• Prepare compliance reports and summaries for internal stakeholders
• Monitor updates in regulatory requirements and escalate as needed

Client Approvals and Documentation

• Prepare, collate, and submit documentation required for client approvals
• Maintain the client approvals database with a high level of accuracy
• Liaise with internal teams to gather required information for submissions, audits, and renewals
• Support the preparation of monthly and quarterly compliance reporting

Process and Service Delivery

• Manage internal and external requests in a timely and professional manner
• Ensure adherence to established compliance processes and procedures
• Maintain strong attention to detail across all documentation and system updates
• Identify process gaps and support continuous improvement initiatives

Team and Stakeholder Support

• Work closely with People and Culture teams and key stakeholders
• Support team objectives and contribute to organisational priorities
• Maintain effective working relationships across internal and external partners 

What We’re Looking For

Core Requirements

• At least 2 years’ experience in administration or coordination roles
• Strong experience supporting stakeholders and delivering customer service
• High level organisational and time management skills
• Strong verbal and written communication skills
• High attention to detail and accuracy
• Ability to manage high volume tasks and meet deadlines
• Proficiency in Microsoft Office tools

Nice to Have

• Exposure to compliance, governance, or regulatory environments
• Experience handling compliance documentation or reporting
• Experience within HR or People and Culture teams

Who This Role Suits

• Someone who thrives in structured, process driven environments
• A detail oriented coordinator who takes ownership of accuracy and timelines
• A proactive individual who can manage multiple priorities independently
• A team player who builds strong working relationships across stakeholders

What to Expect

• A structured and process focused role within a supportive team
• Exposure to compliance, governance, and HR operations
• Opportunity to build expertise in compliance coordination and reporting
• A role that contributes to maintaining organisational integrity and standards

Application Process

If this role aligns with your experience and approach, we encourage you to apply.
Shortlisted candidates may be asked to complete a task to demonstrate attention to detail, process thinking, and ability to manage compliance-related work.